Offices

Where we work

Find us in these cities across the globe.

Questions About Gallery Systems

Common questions about our solutions, support, and getting started.

How quickly can we expect a response?

Our team typically responds to inquiries within one business day. For urgent support matters, existing clients can reach our dedicated support line for faster assistance.

What information should I include with my inquiry?

Please share details about your institution, your collections management needs, and any specific questions about our solutions. This helps us connect you with the right specialist from the start.

Which Gallery Systems product is right for our institution?

It depends on your collections management goals, staff size, and existing systems. Please reach out and our team will help identify the best fit for your institution.

Do you offer product demonstrations?

Yes. We’re happy to arrange a personalized demonstration of all our other solutions, tailored to your institution’s workflows and priorities.

I’m an existing client. Where do I go for technical support?

Existing clients should use our dedicated client support pages here.

Do you offer training for TMS?

Yes, Gallery Systems offers training resources to help users get the most out of the TMS Suite. All open training courses can be found here. If you have a course in mind that is not currently available, please contact your Account Manager or reach out via support@gallerysystems.com.

What security standards does Gallery Systems follow?

Our hosting infrastructure supports ISO/IEC 27001-certified information security management practices and FedRAMP-compliant environments for institutions requiring federal-level security standards.

How long does implementation take?

Timelines vary depending on collection size and organizational needs. Many organizations begin using the system within a few months with support from the Gallery Systems team.